Paying service charge at hotel, restaurant not mandatory: Govt.

You visit a prominent restaurant or hotel, but the services offered in terms of hospitality are not at par with your expectations. Though the service charge ranging between 5 to 20% surfaces in your bill. You might feel cheated at times but were actually left with no option till date. But now, you have an option. Consumer Rights are there to save you. Not satisfied with the quality of service provided by the restaurant or hotel? You can simply deny paying the service charge. As per the notification issued by…

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